ACADEMIA

Hold-Free Networks has been named as a finalist for a 2012 Vision Award by the Technology Services Industry Association (TSIA).

Hold-Free Networks will compete at Service Revolutions 2012 on May 9, 2012 in Santa Clara, California for the coveted award. This will be the third annual edition of the event which is held as part of the Technology Services World (TSW) Best Practices conference. Past winners include ServiceMax, Philips Healthcare, and Xerox.

"We got our golden ticket and we're headed to Silicon Valley," said Lance Fried, CEO of Hold-Free Networks. "This competition has everything you could ask for -- a panel of expert judges, audience voting, and a trophy for the winner. This will be fun!"

Hold-Free Networks offers a series of cloud-based applications that enable enterprises to dramatically improve the customer service experience. With an emphasis on mobility, social, and secure communications, Hold-Free addresses the customer touch points preferred by the modern, always-connected consumer. Hold-Free's applications overlay existing vendor systems to deliver rapid results without requiring any integration.

Hold-Free Networks previously won Best of Show at ITEXPO East, was recognized as 2011 Product of the Year by TMC, and was voted "Hottest in Show" by attendees at CTIA Enterprise & Applications.

"True vision is having the intelligent foresight to define a better, more productive future," said John Ragsdale, Vice President of Technology Research for the TSIA. "That is the theme of the Vision Award and I look forward to seeing what Hold-Free Networks has in store for the future of customer service."