ACADEMIA

Kaminario announced that the company has appointed Itay Shoshani as vice president of its new Customer Delivery and Operations Unit. The new unit will combine all the company’s customer-related support functions, such as professional services, performance consulting and support, into one group. Charged with ensuring every customer interaction is optimized for customer success, the new unit will focus on delivering highly efficient support to customers of the Kaminario K2 all solid-state SAN storage solution.

Prior to Shoshani’s appointment as vice president of the Customer Delivery and Operations Unit, he served two years as director of Kaminario’s EMEA sales and operations. Previously, Shoshani was CTO at Bustin Computers and served 10 years with Unisys EMEA in a variety of positions, such as enterprise infrastructure architect, enterprise consolidation manager and professional services manager for high-end performance servers.

“In our continuing effort to build a premier customer-focused organization, we are assembling our expertise in pre-sales, professional services, field performance analysis, system installation, post-sales support and IT into a dynamic cross-functional team,” said Dani Golan, CEO of Kaminario. “The Customer Delivery and Operations Unit will unite our extensive knowledge base to drive more efficient support to our sales force, improving resource utilization and increasing value to customers. With Itay at the helm, the new group will be led by a seasoned technology sales and customer operations executive with experience in pre- and post-sales, professional services and technology implementation.”

The Kaminario Customer Delivery and Operations Unit will include global services, including professional services and support, Kaminario K2 performance, information technology, and operations, which will coordinate the unit’s cross-functional capabilities. The Customer Delivery and Operations Unit will also provide a professional knowledge base and expertise center for the company’s database administrators and sales engineers.

“As we promote the advantages of the Kaminario K2 all solid-state SAN storage solution, we must consistently focus on helping customers use our technology to achieve optimum business results,” said Shoshani. “I look forward to applying my diverse technology and customer experience, as well as my extensive knowledge of the Kaminario K2, as we launch the Customer Delivery and Operations Unit and leverage our collective talents to achieve our goals for customer success.”