CCC Information Services Inc. Leverages Oracle Fusion Middleware to Help Optimize Efficiency, Increase Scalability and Support Performance Levels of its Claims Management Platform

CCC Information Services has selected an Oracle Fusion Middleware-based solution to help the company realize greater efficiency in its development environment and to deliver improved performance to its installed customer base of approximately 21,000 collision repair facilities, 350 insurance companies and a range of other claims industry participants.

CCC is the nation’s leading provider of advanced software, workflow tools and enabling technologies to the automotive claims and collision repair industries.

CCC is a customer advisor to Oracle through the Oracle Fusion Middleware Strategy Council.

With Oracle WebLogic Server, Oracle SOA Suite 11g, Oracle Coherence and other Oracle Fusion Middleware products, including Oracle Identity Management, Oracle JDeveloper, and Oracle WebCenter, CCC can simplify its technology environment and minimize development time, improving the company’s ability to quickly deliver enhanced solutions to customers.

CCC leverages Oracle WebLogic Server as its corporate standard to deploy enterprise applications in a highly available, high performance clustered environment.

Oracle WebLogic Server will also support a roles-based workflow to provide CCC customers with more intelligent routing and automatic approval for streamlined processing of claims.

CCC uses Oracle SOA Suite to manage processing for its more than one million daily claims-related transactions, which must be processed within a set timeframe. These transactions are of varying sizes and are distributed into the application grid, which then use Oracle BPEL Process Manager to successfully process the transactions.

CCC is also in the process of consolidating several server racks into a dedicated Oracle Exadata Database Machine, to speed the processing of queries to its data warehouse.