MOVIES

AUBURN, Calif. -- TWI Corporation, a leader in ASP software solutions and "web enabled" communications, announced the January launch of their completely integrated hosted CRM solution to the U.S. market. The company has united technologies and resources with the Entellium Corporation to deliver the most cutting-edge complete CRM solution on the market today. The technology scales to any size company and provides low cost of entry with monthly subscriptions at a fraction of the price of other CRM solutions. After two years of successful deployments in Asia and Europe, both companies have received overwhelming reviews from U.S. companies who need to grow their efficiencies and market penetration in a sluggish economy. "Recent reports show that companies who have successfully implemented these systems are reporting significant operational improvements, including revenue increases of up to 43% per salesperson, lead generation improvements as high as 32%, and increases in customer satisfaction ratings of up to 22%. The key to a lasting success is the efficient integration of the business process across all departments within an organization," says Steven Somers, Vice President of TWI Corporation. zCRM is delivering on the promise of integrated CRM processes across many departments and roles within an organization. Broken down into easy-to-deploy components, eCustomer Centre (customer and technical support), eSalesForce (sales force automation), eMarketing (lead generation and routing), eLoyalty (customer incentives), eStore (eCommerce), eProject (project management), and eCollaborate (document sharing and communication), all work together in concert to bring harmony to business processes. This ASP hosted integration can be accomplished in a few days without the IT challenges of pure software and server installations. zCRM solutions are designed to empower companies to integrate and automate the many business processes within an organization from customer acquisition to customer experience to project management to technical support to customer relations to channel management. ASP solution delivery means that any size company can begin to experience the value of "process integration" company-wide. The technology has been designed with an open architecture to fit the business requirements of most organizations and industries. Fast deployment of the technology can be accomplished via online network delivery utilizing easy-to-use customization features and "business rule engines" to provide the flexibility an organization needs to get started and implemented with short timelines. The promises of integrated CRM and eBusiness process management now appear to be an affordable reality.