Veterans Canteen Service Transforms its Retail Business with Oracle Retail Applications

Veterans Canteen Service (VCS) has implemented Oracle Retail applications and the Oracle E-Business Suite Release 12 to establish new merchandising, inventory and price processes designed to help increase sales and establish more control over inventory throughout its locations.

VCS has implemented the Oracle Retail Merchandising System suite of applications, including Oracle Retail Store Inventory Management, Oracle Retail Price Management, Oracle Retail Invoice Matching and Oracle Retail Sales Audit. In addition VCS implemented several Financials modules within the Oracle E-Business Suite, such as Oracle General Ledger, Oracle Accounts Payable and Oracle Fixed Assets.

VCS staff is using the integrated merchandising, store and inventory systems to identify faster turning merchandise and quickly replenish key items in their stores, freeing up employees to better serve customers.

Oracle Retail applications also have improved VCS’ quality of inventory information, giving staff access to real-time data and control over inventory management to reduce carrying costs.

The Oracle Retail applications replaced the VCS legacy system that failed to supply detailed visibility into store inventory, relied on manual data entry and was very time consuming to operate.

VCS selected the Oracle Retail applications and Oracle E-Business Suite Release 12 based on integration capabilities and product attributes. The Oracle E-Business Suite is also one of the software programs with Financial Systems Integration Office (FSIO) compliant status.

Next, VCS will integrate and improve merchandising, financial and planning operations by implementing Oracle Retail Merchandise Financial Planning and Oracle Retail Demand Forecasting applications.

VCS, the VA technical department and Logic Information Systems, a Gold level member in Oracle PartnerNetwork (OPN) collaborated to implement the Oracle Retail applications.

VCS provides America’s Veterans, enrolled in VA’s Health Care System, their families, caregivers, VA employees, volunteers and visitors reasonably priced merchandise and services essential to their comfort and well-being at 172 VA facilities across the United States and Puerto Rico.