SCIENCE

Global Capacity announced that it has launched a customized quote management platform for FiberLight, LLC, one of the nation's leading providers of mission critical, high performance fiber optic networks. The customized platform leverages Global Capacity's One Marketplace Access Exchange which offers automated pricing, ordering and provisioning of access solutions while providing transparency and efficiency to a fragmented and complex market. The customized platform deployed for FiberLight provides custom quotation management for off-net solutions that leverage the company's own negotiated supplier agreements, and gains access to additional off-net global providers, ensuring a competitive advantage.

Implementing the customized quote management platform effectively eliminates FiberLight's manual process of generating quotes. One Marketplace Access Exchange provides FiberLight with fast, accurate, automated pricing for Ethernet access circuits, vastly improving the company's response time to customer requests and reducing back-office costs. Moreover, FiberLight's on-net access solutions will now be offered to One Marketplace Access Exchange members who currently generate more than 120,000 automated quotes per month through the Exchange.

"One Marketplace Access Exchange was designed and built to improve efficiency, while effectively streamlining and optimizing the pricing, procurement and provisioning of access network elements," states Greg Hough, EVP of Global Network Strategy for Global Capacity. "By customizing the One Marketplace Access Exchange for FiberLight, we have effectively decreased their operating expenses, increased productivity, all the while providing visibility to market rates and circuit availability."

"Global Capacity's customized quotation platform saves us time and money while ensuring that we receive accurate quotes for a variety of access network solutions," continues Judd Carothers, Executive Vice President of Operations and Engineering for FiberLight. "The efficiencies provided by One Marketplace will drive additional revenue for FiberLight by facilitating improved customer service and quotation turn-around times, as well as an alternative route to market to offer our on-net services. This will ultimately help us win new business and improve our overall profitability."