SCIENCE

News Facts

High demand from organizations of all sizes for Oracle’s enterprise-class Customer Relationship Management (CRM) Applications has led to an increase in partner-created Oracle Accelerate solutions for Oracle CRM On Demand.

Since the first Oracle Accelerate solution for Oracle CRM On Demand debuted in September 2009, 23 Oracle PartnerNetwork Partners have created 31 Oracle CRM On Demand solutions for midsize customers across industry verticals.

Oracle CRM On Demand is an easy-to-use subscription-based CRM for sales, service, marketing and contact-center operations that enables companies to streamline mission-critical business processes.

Empowering Midsize Businesses to Adopt CRM

Oracle recognizes that companies with limited budgets still require comprehensive business solutions to help drive revenue and improve customer service. Oracle Accelerate solutions for Oracle CRM On Demand offer customers applications that are low-cost, low-risk, and provide industry-specific functionality and faster time-to-value.

Oracle Accelerate is Oracle’s approach to provide rapid implementation business software solutions to midsize organizations. Oracle Accelerate solutions include Oracle’s enterprise-class software delivered with business accelerators by expert partners.

Oracle Accelerate partners offer Oracle CRM On Demand solutions in North America and Europe with predefined industry- and geography-specific configurations to support the needs of companies in multiple industries including consumer goods, financial services, healthcare, high technology, insurance, life sciences, manufacturing, media and entertainment, professional services, travel and transportation, utilities, and wholesale distribution. Additional solutions for other industries are in review as partners see a strong interest for CRM On Demand applications.

Partners in North America delivering Oracle CRM On Demand Accelerate Solutions include: AMX International, BizTech, CD Group, eVerge Group, Intelenex, MTSI, Promero, and Serene Corporation.

Partners in EMEA delivering Oracle CRM On Demand Accelerate Solutions include: RealDolmen in Belgium; Business At Work in France; Fellow Consulting AG in Germany; Atlantic Technologies and Enigen in Italy; Ebicus in the Netherlands; Indra in Portugal; GFI Informática and Qualita in Spain; and BPI On Demand, Business and Decision, Capricorn Ventis, Innoveer, Inoapps, and Percipient in the United Kingdom.

Supporting Quotes

“We were looking for a low-cost, easy-to-integrate CRM solution that could be quickly implemented,” said Greg Harris, vice president of sales and marketing, Jameco Electronics. “The Oracle Accelerate solution for Oracle CRM On Demand integrated well with our software and our time to incremental revenue was very fast.”

“Thanks to the Oracle Accelerate for Midsize Companies program, we at BPI OnDemand have been able to streamline both our internal processes and pass this valuable speed of execution to our customers. With Oracle CRM On Demand requiring no hardware or installation, our customers have been delighted by the fact that our Virtual Project Manager Oracle Accelerate Solution has enabled them to get the benefits from CRM On Demand within weeks, not years. All this as well for zero upfront cost to the customer, aside from subscription fees,” said Fred Wilkinson, managing director, BPI OnDemand Ltd.

“One of the benefits of using an Oracle Accelerate solution for CRM On Demand is that the integrations are out-of-the-box, keeping costs and project risks much lower than competing solutions,” said Darin Stoddard, vice president of business development at AMX International. “This payoff is multiplied through the life of a company’s use of Oracle CRM On Demand as the integration continues to be supported and certified to work with ever-changing software upgrade levels. And since the Oracle Accelerate Solutions are pre-configured for a particular industry we are able to deliver a quick return on investment for customers.”

“Our clients want their organization and people doing what they should be doing as effectively as possible; that is generating value from the customer. We realize, of course, that customers deliver value when more value is provided to them. That is achieved by making business easy for people to do. We do this by shaping a business model that is as streamlined and efficient as possible, focusing on outcomes and value,” said John Glennane, CEO, Capricorn Ventis. “Oracle CRM On Demand provides a technology platform that makes this easy to achieve and easy for people to work with. Our Accelerate proposition covers everything from business vision to strategy, operational model, technology deployment, migration and adoption. Our customers demand accelerated migration to their target model. With the right approach and the right technology, accelerated solutions are delivered by rapidly establishing a core foundation that can make business transformation easy.”

"As a company-wide user and implementer of CRM On Demand we are live in the application each day. Oracle CRM On Demand has helped BizTech and our CRM On Demand customers improve sales activity, client communications, and marketing effectiveness. Oracle CRM On Demand also has helped BizTech and our CRM On Demand customers realize a measurable increase in customer service. The application allows a new level of detail and insight into the client base, which enables you to better serve your customers," said Margot McDonnell, executive vice president of sales, BizTech.