SCIENCE

Internap Network Services Corporation has announced that Doyenz is leveraging Internap's advanced data center and IP network capabilities to ensure the integrity of its Shadowcloud offering. Internap's colocation and Performance IP network solution will provide a scalable, secure environment with a 100% uptime service level agreement (SLA) for Shadowcloud, enabling reliable, high-performance access to cloud-based, virtualized production environments for end users and uninterrupted revenue streams for Doyenz IT reseller partners.

Doyenz' Shadowcloud – sold exclusively through IT service provider resellers – is a cost-effective IT services platform that delivers rapid and reliable business continuity to small and mid-sized businesses by virtualizing their Windows production environments in the cloud. With Shadowcloud, IT organizations can efficiently and safely perform functions such as setting up a virtual lab to complete testing of patches and upgrades; conducting complex server migrations; and performing rapid failover and recovery – all without impacting the actual IT production environment.

"As a cloud-based IT platform provider, our entire business relies directly on our data center – its reliability, scalability, security and network performance," said Frank Fulton, vice president of delivery at Doyenz.  "In essence, our channel partners and their customers are buying the 'availability' of our Shadowcloud environment, so our number one objective is to ensure optimized access at all times. Internap provides this with its SLA-backed availability and performance – which is truly unique in the industry – giving us confidence in our service delivery and allowing us to focus on other core business activities like further developing the platform itself."

As part of a plan to move its Shadowcloud infrastructure from an existing facility, Doyenz considered numerous data center providers and selected Internap based on multiple factors. Internap's ability to offer a 100% uptime SLA that provided concrete assurances around availability and performance, as well as its conformance with stringent SAS 70 Type II practices were both critical advantages to Doyenz' cloud-based business. Additionally, Internap's worldwide data center footprint and premier IP network will allow Doyenz to quickly and seamlessly expand its market reach – both in the U.S. and internationally – in the future.

"As cloud-based delivery models take hold, the underlying technologies and networks that enable cloud access and performance are rapidly shifting from routine 'checklist' items to top business priorities and competitive differentiators," said Mike Higgins, senior vice president of datacenter services at Internap. "Internap's global data centers and IP network are specifically designed to drive the success of cloud companies by overcoming core cloud challenges – including latency and downtime – and ensuring the quality of the end user experience."

Internap's data center offering includes secure, scalable colocation and managed hosting services with advanced monitoring and 24/7 live customer support. Customers can also easily access its Performance IP network and Content Delivery Network (CDN) from its worldwide locations. Performance IP uses patented Managed Internet Route Optimizer (MIRO) technology to analyze network performance characteristics, resulting in intelligent, optimized and highly-reliable delivery of customer content, applications and communications throughout the world. Because of its MIRO technology, Internap is able to offer a 100% uptime SLA.