BCS Global Selects AppNeta in Support of Ongoing Excellence in Video Conferencing Service Delivery

BCS Global Networks named AppNeta as its network monitoring and WAN performance partner for video conferencing services to thousands of BCS Global managed endpoints. Together, BCS Global and AppNeta will ensure optimal performance of video conferencing services with advanced insight and diagnostics of network performance.

AppNeta’s award-winning PathView Cloud solutions leverage a zero administration, cloud-based service to meet the performance demands of today’s distributed network infrastructure and the mainstream network-dependent applications including video conferencing. As a partner, BCS Global will offer customers unmatched breadth of insight and time to value with integrated capabilities that can be deployed across any IP infrastructure. The PathView Cloud suite of performance management services include active bandwidth monitoring, active application performance monitoring, remote flow generation and analysis and remote packet capture.

“We selected AppNeta as our network performance monitoring partner because network performance is critical to our business,” said Clive Sawkins, CEO of BCS Global. “With PathView Cloud, we can now proactively monitor the video WAN performance across our VNOCs located globally to ensure we are delivering a consistent and reliable video experience for our customers and meeting their requirements for network capacity and quality of service configurations.”

“Today video conferencing is enabling business to happen 24/7 at remote locations around the world,” said Jim Melvin, CEO of AppNeta. “When the performance is disrupted – the conference drops or freezes – business stops too. We are excited to work with BCS Global to ensure their customers are getting the best quality video conferencing services possible.”

IP videoconferencing requires high performance WAN links with strict network capacity, latency, loss, jitter levels and quality of service (QoS) configuration. PathView Cloud enables the insight needed for these performance sensitive requirements by providing:

  • Advanced analysis and visibility of IP applications including video conferencing, VoIP, Virtualization, IP Storage and EHR
  • Net flow generation and detailed usage analysis
  • Remote site packet capture and analysis with Wireshark