Etherjack Provides Advanced Testing and Monitoring Functionality for Stringent Service Level Agreements

ADVA Optical Networking has announced that Masergy is using the FSP 150 to deliver intelligent Ethernet services to its global enterprise customers. The FSP 150, featuring Etherjack technology, provides Masergy with comprehensive levels of service intelligence and end-to-end monitoring. These tools are critical in the delivery of differentiated carrier-grade Ethernet services and the proactive monitoring of the network to guarantee strict Service Level Agreements (SLAs). Including a range of remote Operations, Administration and Maintenance (OAM) capabilities, the FSP 150 enables Masergy to test and resolve network issues throughout the network before they become service affecting.

“Delivering world class network services to enterprises requires access equipment that is highly reliable, flexible and efficient,” said Terry Traina, VP Engineering at Masergy. “Our customers transport mission-critical information across our network 24x7, so we can’t risk their business or our reputation on Ethernet access devices that have limited capabilities or deliver inconsistent performance. Our clients often require multiple VPN services on the same circuit to maximize network efficacy, so flexibility is a critical component of our service offerings. That is why we use ADVA Optical Networking’s FSP 150 to provide these rigorous global Ethernet services. The FSP 150 allows Masergy to standardize on a single access device to expedite service delivery while ensuring that we meet the strictest of SLAs.”

The FSP 150 is an intelligent Ethernet access solution designed to optimize site costs, increase service offerings and reduce operational expenditures. By implementing service intelligence based on the latest OAM standards, service providers can guarantee the highest service availability essential for business Ethernet services. The FSP 150 monitors availability, latency, jitter and packet loss, all of which are critical for verifying SLA conformance and providing an advanced indication of performance degradation before a service outage occurs.

“In a highly competitive marketplace you need every possible advantage,” said John Scherzinger, senior vice president, North America Sales, ADVA Optical Networking. “You need to know everything that’s happening in your network. Most importantly, you need to know that you’re exceeding your customers’ expectations. The FSP 150 gives Masergy this advantage. Our robust Quality of Service (QoS) implementation makes it possible for Masergy to prioritize and deliver video traffic, voice traffic and data services globally. The FSP 150 enables Masergy to tailor a service to meet their customers’ needs. They are in complete control and able to manage network traffic to suit individual demands.”