MANUFACTURING
Experian and ClearCommerce Join Forces in Fight Against Fraud
- Written by: Writer
- Category: MANUFACTURING
COSTA MESA, Calif. and AUSTIN, Texas -- Experian(R), a global information solutions company, and ClearCommerce Corporation, the leading provider of risk management and payment processing software for e-commerce, have joined forces to deliver a unique decisioning platform to more effectively combat payment fraud in the online, credit-card-not-present environment. The joint solution seamlessly integrates Experian's Authentication Solutions with the ClearCommerce Risk Management software platform to fully automate the entire transaction risk management process, from front-end order screening through to the verification of orders flagged for review. "This one-of-a-kind resource, brought to market by two trusted organizations committed to the fight against fraud, combines the highest quality identity verification data with the broadest range of screening and analytic techniques," said Lyn Porter, Experian's vice president of fraud solutions. "Merchants combining these best-of-breed solutions can significantly improve efficiency and reduce the total cost of fraud, while providing their online customers greater protection against identity theft." Scalable to peak order volumes, the automated process will replace the time-consuming and often inaccurate manual process currently used by many online merchants, and enable tiered review techniques to efficiently resolve questionable orders and minimize costly and often unnecessary calls to customers to obtain additional information. "We are delighted to partner with Experian to give online merchants a more accurate and efficient way to deal with payment fraud," said Robert J. Lynch, ClearCommerce Corporation's president and chief executive officer. "While current statistics show a one percent incidence of payment fraud on the Internet, merchants are rejecting on average seven percent of orders for suspected fraud due to overly restrictive screening criteria. Our combined solution will give online merchants a better way to fight fraudsters without damaging relationships with good customers." ClearCommerce Risk Management software platform provides a comprehensive arsenal of fraud screening technologies that can be customized to improve the detection of suspicious orders. Experian's Authentication Solutions real-time technology provides straightforward identity verification to authenticate the identity of the online consumer by checking individual data elements against Experian's extensive database of consumer information.