VISUALIZATION
EUR Systems Announces Strategic Partnership with CPqD
- Written by: Writer
- Category: VISUALIZATION
EUR Systems announced today that it has entered into a strategic partnership with CPqD. Based in Sao Paulo, Brazil, CPqD is one of the leading telecom R&D centers in the world, and brings an award-winning product portfolio, including Workforce Management, Outside Plant, and Revenue Management, as well as Next Generation products such as WiFi Management and EasyVoIP, to EUR's state of the art outsourcing and BPO capabilities for the telecommunications industry. In exchange, CPqD gains EUR's 45 years of experience in deployment and installation in the U.S. marketplace and its portfolio of strong customer relationships. The partnership allows EUR and CPqD to offer the most complete range of products to customers anyway they need it - through outsourcing, licensing, hosting, or facilities management. "The partnership with CPqD allows us to leverage our existing product and service offerings," says John Boyd, President and CEO of EUR Systems. "Our customers will have access to the latest and greatest technology, and they'll be well-positioned to take advantage of the dynamic and challenging telecom environment. CPqD is known throughout the global telecom industry for designing world-class products, and we are very proud to offer these products to the North American market." "We were drawn to EUR because of their strength and longevity in the American telecom market, their ability to adapt quickly to changing markets, and also for the variety of business and back-office services that surround their products," says Helio Graciosa, President and CEO of CPqD. "Our companies fit together and complement each other nicely. Together, we will be able to serve telecom and other industries in a way no other company can." EUR's ability to offer an advanced solution tailored to a business's demanding requirements sets it apart from other service providers. Its billing solutions include end-user billing and customer care and inter-carrier billing. EUR also provides MVNGO(, The Total MVNO Solution. All of its billing solutions are surrounded by a wide variety of Business Process Outsourcing (BPO) services customized to any specific technical or business needs. These include bill print/stuff/mail, remittance processing, contact center services, bill dispute resolution, accounts payable, accounts receivable, rebate and survey processing, and many other customer management, technical support, and business support services. EUR has recently been named as one of Billing and OSS World's Top 5 Most Promising Companies of 2005. CPqD is an organization committed to providing innovative solutions in Telecom and Information Technology, employing more than 1,300 highly qualified professionals at its Research Center in Brazil. Dozens of CPqD's software applications, consulting and specialized services benefit over 40 million users of fixed and wireless telephony, and several corporate customers in the energy, financial and government sectors. Thanks to CPqD's product technologies, laboratorial and consulting services, major global telecom service providers have significantly improved operational efficiency and customer satisfaction.