VISUALIZATION
SGI and Christie Team Up to Enhance Immersive Visualization Experience
- Written by: Writer
- Category: VISUALIZATION
MOUNTAIN VIEW, CA -- Enhancing the immersive visualization experience with SGI® Reality Center(TM) facilities is the focus of an agreement announced today between SGI (NYSE: SGI) and Christie Digital Systems of Cypress, Calif. SGI is now providing first-line customer support for Christie's Mirage stereoscopic DLP(TM) projectors that are sold for SGI Reality Center solutions. Customers who purchase SGI direct support for their entire SGI Reality Center facilities will be ensured timely response for all service requirements, backed by SGI's professionally trained and experienced service organization and the SGI® global call-tracking database. SGI service support includes call receipt and management, diagnose before dispatch, telephone support, and hardware support. Customers may benefit from faster service delivery because they would not need to call multiple vendors. SGI Reality Center facilities are the world's leading collaborative computing environments. Teams of technical and creative professionals can engage in interactive, real-time sessions in the scientific, government, manufacturing and entertainment industries. Christie's wide array of Mirage projectors, including models 2000, 4000 and 6000, are a popular choice of customers for installation in many SGI Reality Center facilities. "SGI and Christie teaming together provides a win-win situation for our mutual customers, who often are pressed to meet time-sensitive project deadlines and need responsive, top-quality customer service," said Terry Oberdank, vice president of SGI Technology Solutions. "Customers will now make only one call to receive first-line service and support on SGI Reality Center facilities and SGI Onyx family hardware and displays from an experienced, geographically diverse service organization." "Christie is excited to be partnering with SGI to streamline the support process for our shared customers. The Mirage product line of stereoscopic DLP projectors is enjoying success in SGI Reality Center environments, and this agreement is a natural outgrowth of both companies' desire to see our customers continue to benefit from our world-leading visualization technologies," said Bill Schmidt, Christie's senior director of business development, VR and Simulation. Introduced to the market in early 2001, Christie's Mirage projectors were the first to incorporate DLP technology and provide higher bandwidth, frame and pixel clock rates for all types of stereo images. Christie now offers the widest array of stereoscopic DLP projectors with varying brightness levels (from 2,000 to 10,000 ANSI lumens of brightness) and both XGA and SXGA resolution. Mirage projectors are known for their purity of color reproduction, digital accuracy and brilliant image quality. Recent additions to the Mirage line, the Mirage 4000 and Mirage 6000, incorporate the newest "dark-metal" 3-chip DLP by Texas Instruments for improved black level and contrast ratio. More than 575 SGI Reality Center facilities (www.sgi.com/realitycenter/) are installed worldwide and help users arrive at better decisions in less time by providing cost savings while enhancing productivity. SGI Reality Center facilities deliver the highest levels of realism, image quality and performance available today. These state-of-the-art systems offer great flexibility by supporting multiple independent users, high-performance users, group decision making in an immersive visualization facility environment and collaboration in a Visual Area Network environment.